Contact us

We aim to respond to all enquiries within 2 business days. For urgent safety concerns, please email us directly.

General support

For account issues, billing, or questions about how the platform works.

support@mathalon.com.au
Privacy enquiries & complaints

For questions about how we handle your data, requests to access or delete your data, or to make a privacy complaint. We will respond within 30 days as required under the Privacy Act 1988 (Cth).

privacy@mathalon.com.au
Report a safety concern

If you have a concern about child safety or inappropriate content on the platform, contact us immediately. You can also contact the eSafety Commissioner at esafety.gov.au.

safety@mathalon.com.au
Escalate a privacy complaint

If your privacy complaint is not resolved to your satisfaction, you may contact the Office of the Australian Information Commissioner (OAIC).

oaic.gov.au →